Our Mission

 To make an effective difference in the community by providing high-quality, professional and effective communications and to ensure responder safety, while striving to save lives and protect property. Through cooperation, continued education and our commitment to excellence, we are the vital link to emergency services.  

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City of Dothan/Houston County

Emergency Operations Center


The City of Dothan/Houston County Emergency Operations Center has been the vision of many and all have played a special part in making it happen. The District Board saved 9-1-1 fees collected by the State for 12 years to build a state of the art facility.

The facility is the home of the E 9-1-1 Administrative Offices, City of Dothan Communications Center, Houston County Sheriff's Office Communication Center and Dothan/Houston County Emergency Management Agency.

What We Do


The E 9-1-1 Administrative Offices are responsible for maintaining the address database for Houston County. The office of the E 9-1-1 Data Specialist makes sure all new addresses are imported into the Computer Aided Dispatch system that the Communication Centers use to dispatch calls for service. 

We are 9-1-1. We are the calm voice in the midst of your storm! Our facility is staffed with professionals who can handle any level of emergency under any circumstance! The Telecommunicators ARE the unseen HEROS!

District Board


The City of Dothan/Houston County Communications District Board consists of nine (9) members, four (4) who are appointed by the City Commission, one (1) appointee from County Commission, City of Dothan Police Chief, City of Dothan Fire Chief, Houston County Sheriff, and the President of the Houston County Firefighter's Association. 

Our current Board:

Chief Steve Parrish, Chairman

Chief Larry Williams, Sec/Treasurer

Chief Deputy Jeff Carlisle

Mr. Randy Morris

EMA Director Chris Judah

Mr. Joey Pilcher

Mr. Jason Rudd

Chief Jimmy Posey

Mr. Rickey Stokes

E 9-1-1 Director, Holly A. Britain 

We are 9-1-1


E 9-1-1 Administration

The E 9-1-1 Administration office is responsible for maintaining the public safety addressing system in the limits of Houston County.  In order to obtain a new E 9-1-1 address please call 

Pam Lowe, 

E 9-1-1 Data Specialist 

at (334)615-4610


For all other inquiries contact 

E 9-1-1 Director, Holly A. Britain

 at (334)615-3685


City of Dothan Police Communications

Public Safety Call Takers receive police, fire, and EMS calls for service either by 9-1-1 or landlines during routine and high stress emergency situations. The information is received and entered into a computer aided dispatch program and that information is routed to a dispatcher who sends help and disseminates information to responding units. 

For career related questions, please contact 

Sandi Jarrett, Dothan Police Communications Manager 

(334)615-4910 or

Visit the City of Dothan website for employment opportunities.


Houston County Sheriff Communications

Public Safety Telecommunicators are the voice on the other end of the phone. The Houston County Sheriff Communications handles calls within Houston County jurisdiction and dispatches the appropriate units to calls for service. The Sheriff's Office Communications dispatches for the Sheriff's Office and for 17 Volunteer Fire Department Agencies within our County.

If this is something you may be interested in and looking for an exciting career, please contact: 

Bart Blackmon, Communications Manager 


Dothan/Houston County EMA

Director Chris Judah


Being prepared and able to RESPOND can and will save time and lives and that is the goal of the Dothan-Houston County Emergency Management.  Outdoor alert sirens are tested silently every Monday and an audible activation the 2nd Wednesday of every other month.  We want to emphasize, these are outdoor alert sirens and not made to be heard inside and depending on the wind trajectory, they may be difficult to hear outside. We encourage everyone to purchase NOAA weather radios for home and business and stay informed through local and national media outlets. 

For additional information contact (334)794-9720


The following forms will allow our centers to better serve you, your family, and your friends. Please click to download and complete and email or mail to our office. Emails:

Or mail to us at The City of Dothan/Houston County Communications District

405 East Adams Street

Dothan, Alabama 36303

Dothan-Houston County Business Information Form (pdf)


Dothan-Houston County Resident Information Form (pdf)


Dothan-Houston County Special Needs Form (pdf)


Contact Us

Please contact our office by phone or email to add special needs or hazards to an address within Houston County Alabama.

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City of Dothan/Houston County Communications District

405 East Adams Street, Dothan, AL 36303

(334)615-4901 or (334)615-3685

E 9-1-1 Administration Office Hours

Monday - Friday

8am - 5pm